Performance Review
Performance Review shows how your specialists are performing across all tasks.
Summary Cards
| Card | Description |
|---|---|
| Tasks Reviewed | Total tasks processed |
| Completed | Successfully finished tasks |
| Issues Flagged | Tasks with problems or corrections |
| Completion Rate | Percentage of successful completions |
Detail Table
| Column | Meaning |
|---|---|
| Work Type | The type of task performed |
| Completed | Number of successful completions |
| Corrections | Number of times corrections were needed |
| Avg Quality Score | Average quality rating |
| Avg Turnaround | Average time to complete |
Use the company dropdown to view performance per company.