Communication Channels

You don't log into a dashboard to assign work to your accountant. You send them an email. You WhatsApp them a question. LeanCore specialists work the same way.

Available Channels

Web Interface

The primary management and conversation interface at app.leancoreai.com:

• Full specialist management (hire, train, configure)
• Rich chat interface with Work Progress tracking
• File uploads and document sharing
• Dashboard and reporting

Email

Send messages to your specialists via email:

• Email a question -- "Hey Alex, can you pull last quarter's revenue by region?" The specialist retrieves the data and replies with a verified answer.
• Forward a document -- Send them a contract, report, or spreadsheet. They read it, index it, and reference it in future work.
• CC them on a thread -- Loop them into an email chain. They pick up the context and contribute when it's relevant.

WhatsApp

Quick access to your specialists from your phone:

• WhatsApp a request -- "Need the overdue invoices list before my 2pm meeting" Your finance specialist pulls it and sends it back.
• Real-time responses through the full AI pipeline
• Accessible from any device

How It Works Behind the Scenes

Email and WhatsApp messages arrive via inbound webhooks. When a message hits the webhook:

1. The system identifies which specialist it's addressed to
2. The specialist receives the message as a task
3. The full pipeline runs -- planning, execution, review, fact-checking
4. The verified response goes back through the same channel it came in on

Your team doesn't need to know any of this. They just send a message and get an answer.

Why Multi-Channel Matters

The fastest way to make AI useless is to put it behind a login screen that nobody opens. LeanCore specialists live where your team already works -- in their inbox, in their WhatsApp groups, in the communication channels they check every day.

No adoption friction. No behavior change. Just a new team member who happens to respond from the same channels as everyone else.

Management Through Channels Too

It's not just task assignment -- management, corrections, and training work through messaging too:

• Correct their work -- "Alex, we can't send quotes to clients before we've had sign-off from the Senior Lawyer. Always get approval first."
• Teach new processes -- "From now on, all supplier invoices over $5,000 need to be flagged to Finance before payment is approved."
• Add knowledge -- "Here's our updated fee schedule for 2026. Use this for all new quotes going forward."
• Set boundaries -- "Never share client financials with anyone outside the partner group."

Every correction sticks. Every new rule is permanent.